What are the museum’s hours of operation?
Apr 1 – Oct 31:
Hours: 10am - 5pm
Nov 1 – Mar 31:
Hours: 10am - 4pm
Click here for more information.
Closed Christmas and Thanksgiving day.
Is the museum open everyday?
Yes, the museum is open 7 days a week.
What is the cost of tickets?
Click here to view our prices.
How long does a tour of the museum take?
Apr 1 – Oct 31: 1 hour and 15 minutes
Nov 1 – Mar 31: 1 hour
Can guests tour the museum on their own?
No, tours are lead in groups, by a guide and guests must stay with their group.
If I pay admission and take the tour, can I take it again on the same day without paying another admission fee?
No, each ticket is only good for one tour.
Is the Tour available in other languages?
Yes! We have a translation guide available to download as a PDF as a hard copy or on your mobile phone in the following languages: Arabic, Chinese Simplified, Chinese Traditional, Hindi, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish Click Here
Are pictures/video permitted on the tour?
Pictures/video are only permitted in meeting rooms, on the ships and on the back deck.
Is the museum handicapped accessible?
Both our Retail shop and Abigail’s Tea Room are fully accessible.
Mobility Issues: Our tours on our East Side (typically the tours that start on the top and bottom of each hour), are a bit easier for people with limited mobility due to the gangway on that ship being a slight grade ramp. Since we have 18th Century replica ships, going below deck is difficult for people with limited mobility but we have a video on the top deck which people can watch that shows what is below. The rest of the tour experience on both the East and West sides are exactly the same. Depending on the tides, if one gangway looks a bit too steep for people with limited mobility, you can request to use the elevator to get down. Same goes at the end of the tour, you can request, from your tour host, use of the elevator from the theater to the main floor. The tour is extensive, one hour and much of it is walking to get from each aspect to the other, so we also have wheelchairs on site that you can request to assist you during your tour.
Hearing impaired: Our tour experience is unique combination of live actors, interactive participation and technology. Some components of the experience require listening to a voice over, a video and films. We have some scripted materials to guide you through our program. In addition, we are happy to provide ASL interpreters, however we require a two week advance notice to secure those from an outside agency. Please email or call us ahead of time.
What is your refund policy?
If a guest is dissatisfied with their experience at the BTPS&M for any reason, they are guaranteed a 100% refund.
Can I purchase my tickets with a credit card?
Yes, that is the best way to purchase tickets.
What is your stroller & carriage policy?
Carriages aren’t allowed inside the museum due to the physical structure and nature of the site; gangways, stairways, narrow and confined spaces and graduated seating can all be found on the tour. Instead, we ask that you park your stroller or carriage in our dedicated carriage parking area. Neither The Boston Tea Party Ships & Museum nor its employees assume responsibility for the loss of, or damage to, personal property.
What is your baggage policy?
For security reasons, we cannot hold or check any bags or baggage. For similar reasons, no unattended bags are allowed on site at any time. Purses and bags of standard carry-on size and below are permitted on tours provided that they are carried and attended by their owners at all times.